Shipping Policy

Shipping Policy

HolyWordPress.com
Last Updated: 11/14/2025

Thank you for choosing Holy Word Press. We do our best to ship your order quickly, safely, and with great care.

1. Processing Times

  • Orders received before 2:00 PM PST are typically shipped the same business day.

  • Orders placed after 2:00 PM PST ship the next business day.

  • We do not ship on weekends or holidays.

2. Shipping Methods & Delivery Times

We offer several shipping options at checkout. Delivery time depends on the shipping service you select and your distance from our California fulfillment location.

Estimated delivery times:

  • Standard Shipping: 1–7 business days (Media Mail)

  • Expedited / Priority Shipping: As displayed at checkout

  • Overnight Shipping: As displayed at checkout

Actual delivery times are determined by the carrier and may vary due to weather or peak mail periods.

3. Shipping Rates

  • Standard shipping is free (if applicable to your offer or region).

  • Additional shipping options—Priority, Expedited, or Overnight—are available at checkout for the carrier-calculated rate.

  • Shipping costs are non-refundable.

4. Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number.
Tracking may take a few hours to update depending on the carrier.

5. Shipping Locations

We currently ship to:

  • All U.S. states and territories

  • APO/FPO addresses

  • International locations

Please note that international customers are responsible for any customs fees, import duties, or VAT charges applicable in their country.

6. Incorrect or Undeliverable Addresses

Please verify your shipping information before completing checkout.

If an order is returned to us due to an incorrect or incomplete address:

  • We can reship the item once the customer pays for the new shipping label.

  • If the customer prefers a refund, it will be provided minus the original shipping cost (even if original shipping was free).

7. Lost, Delayed, or Stolen Packages

Once an order has been handed to the carrier, delivery is under their control.
However, we are always here to help.

If your package appears lost, delayed, or stolen:

  1. Check your tracking information.

  2. Allow an extra 48 hours for late scans.

  3. Contact us at support@holywordpress.com if the issue continues.

We will assist you in filing a claim or arranging a replacement when appropriate.

8. Damaged Items

If your item arrives damaged:

  • Contact us within 24 hours of delivery

  • Include photos of the damage and the packaging

  • We will replace the item at no cost to you

9. Split Shipments

If you ordered multiple items, they may ship separately depending on availability.
You will receive tracking information for each shipment.

10. Contact Us

If you have questions about your order or our shipping process, please contact us:

Holy Word Press
Email: support@holywordpress.com

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